An update on our food and drink spaces

An Update on our Food and Drink spaces | Picturehouse Central

Members, stay in the loop about changes to our Members’ Bar, Café and Restaurant.

The Picturehouse Team

17 Apr 25

We're sorry to say that Picturehouse Central's licensing and planning review continues to be underway. Because of this, the changes to our Members' Bar and how you access it will remain for a while longer.

For now, the Members' Bar remains available for the exclusive use of same-day ticket-holding Members only. Our team will be asking for tickets and Membership details to allow access and purchases.

We apologise for any inconvenience caused, and invite all guests to enjoy food and drinks at our First Floor Restaurant.

To thank you for your continued support, West End Members can continue to bring a friend for free, with a free ticket for a guest on as many films as you like until Friday 29 August 2025. We'll also be giving you a free popcorn and soft drink on your next visit to Picturehouse Central – read on to find out more.

We appreciate that this is an inconvenience to our Members, but due to circumstances beyond our control, we can no longer continue operating the Members' Bar as we have been. We're doing all we can to ensure access is back to normal soon – but in the meantime, you're more than welcome to visit our ground-floor café and first-floor restaurant without a ticket.

Please keep an eye out for updates – as soon as anything changes, we'll let you know. We hope to welcome you to the Members' Bar soon.

How to bring a friend for free

Tickets must be claimed in person at the cinema box office.

Picturehouse West End Members should present their physical or digital Membership card when purchasing a Member ticket and ask to claim a free ticket for their guest. Member Plus Members can receive two free tickets.

Available on all standard screenings until Friday 29 August 2025.

T&Cs: Not available on premium priced or special events such as Q&As and live broadcasts. Not available to redeem online. Subject to availability and Picturehouse's standard Terms and Conditions. Manager's decision is final.

How to claim your free popcorn and drink

Simply scan your Membership card on your next visit to Picturehouse Central to redeem a free medium popcorn and a medium post-mix soft drink of your choice.

T&Cs: Available at Picturehouse Central only. Redeemable until Wednesday 24 September 2025.

FREQUENTLY ASKED QUESTIONS

Is this a permanent policy?
No, these are temporary measures to comply with the licensing and planning review. We intend to return to normal operations as soon as we can.

How long is the review going to last?

Unfortunately, we cannot provide a time frame but are working to resolve this as soon possible. We appreciate your patience.

How are my membership benefits affected?

Access to the Picturehouse Central Members' Bar is available to West End members only with same-day tickets. Your Member Free tickets, member discounts on tickets and food and drink, and member partner deals, are all unaffected, and as a West End member you can use your benefits at all Picturehouse cinemas.

What are my options if I want to cancel my membership?
If you wish to cancel, please contact us at customerservice@picturehouses.co.uk. If you've used any of your membership benefits already, we may need to deduct the value for a partial refund. Full details can be found in our Terms & Conditions.